FAQ
1. How much does shipping and handling cost?
We currently provide FREE Domestic & International shipping on all orders. Shop with peace of mind.
2. How long does it take to receive my order?
We keep the majority of our products in-stock and ship them directly from our warehouse within 24 hours of your order’s completion (except for sunday).
We use Fedex Express Priority Service to guarantee a delivery , typically within 1–2 business days.
3. Does V60 Coffee ship internationally?
We Ship WORLDWIDE & FAST & FREE
United States (48 contiguous) & CANADA 1–2 business days Fedex Express
United Kingdom 1–2 business days - TNT Express
Europe 1 business day - DHL Express
Australia, Hong Kong, Japan, South Korea, China, Macau, Singapore, Taiwan, Malaysia, 3 Business Days DHL
United Arab Emirates, Dubai, Bahrain, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia 4 Business Days DHL
4. What is your refund policy?
Coffee (consumables) product: Coffee is perishable in nature and roasted to order.
100% GUARANTEE POLICY
We want you to be satisfied. That's our reason of existence.
Every unique customer will get an exception to a FULL and guaranteed refund as a store credit one (1) time per calendar year, for whatever reason it may be, no question ask from us. We hope this should be sufficient for you to shop with peace of mind.
We’d love to help you find something delicious!
5. How can i pay ?
You can pay with your Credit Card safely with Shopify Payments, and Google Pay. Shopify Payments is PCI compliant and supports 3D Secure checkouts. You can contact us for alternative payment methods, like, paypal, google pay , amazon pay.